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Customer Feedback: Boosting Sales with Social Proof Strategies

By Lisa-Marie Mallier | 5th June 2024 | 0 Comments
Customer Feedback Social Proof

It takes work to stand out, but customer feedback can help. With abundant options available, customers often turn to the experiences of others to guide their decisions. Social proof is a powerful tool that can sway consumer behaviour in your favour. In this post, we’ll explore social proof, how to get it, and how to … Read more

Eddie Stack: Interview with our CX Director for Ireland

By Lisa-Marie Mallier | 7th May 2024 | 0 Comments
Eddie Stack Interview on Hospitality CX

We spoke with insight6 Director Eddie Stack to explore how implementing customer experience (CX) strategies can help hospitality businesses survive and flourish. The hospitality industry has encountered unprecedented challenges, from pandemic closures to recruitment shortages and the current cost-of-living crisis. Amidst these trials, maintaining a loyal customer base is crucial for businesses. Here, we interview … Read more