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Five Ways To Earn Your Customers’ Trust

By B9 Dev | 1st February 2016 | 0 Comments

‘I trust you because your customer service is great. I trust you because your product is good quality and reliable. I trust you because I know I can get in touch with you if I need to. I trust you because you clearly value my custom and I feel special. I trust you because I … Read more

Have You Got A Mayday Button?

By B9 Dev | 19th October 2015 | 0 Comments

Those of us who walk in the customer’s shoes each day of our working life are feeling pretty smug right now. The stage is well and truly set for a customer-centric world and we are, of course, embracing it with open arms. Most decision makers in business are aware that customer experience must now be … Read more