Since setting up and running my own business from the age of 18, I have never looked back. There is nothing I enjoy more than helping businesses and individuals to realise their potential. I am an enthusiastic individual, dedicated to helping the people I work with to become more confident, more engaged and of course more successful.

I believe passionately that now, more than ever before, the most important strategy for any business is to provide a consistently excellent customer experience. I love connecting and working with people who are genuinely interested in amazing their internal and their external customers.

I have extensive business consultancy experience, having managed food production and retail businesses in both the UK and Australia. I love coaching and mentoring teams and have previously been named ‘skills coach of the year’ by LANTRA, a leading training organisation for land-based and environmental industries. I utilise these skills, built up with over 20 years of practice, to support clients to achieve a world class customer experience.

At insight6 we have a fantastic process to enable this to happen and a brilliant team to support you all the way!

I love meeting new people, cooking for family and friends, travelling when I can to experience new cultures (and food!), and also walking – usually with my two black labs.

Key Skills: Customer experience specialist, marketing, leadership, team motivation, management accounting and coaching and mentoring.