The benefits of an insight6 programme…
We are customer experience (CX) experts working with more than 1000 businesses across the UK and Ireland. We measure, through our range of CX products, the entire end to end customer journey. With our unique icx6 model we can then partner you to map, train and motivate your team to provide an unforgettable customer experience.
Six Reasons to choose insight6 to improve your Customer Experience
We are extremely familiar with the sectors that we work in and our Customer Experience Directors have fantastic local knowledge within their regions. As a result, you will receive the best knowledge, support and information allowing you to benchmark yourself against other businesses within your industry and area.
“We were so grateful for all the input from insight6. It made us think really clearly about what our objectives are. We are not only clear about the evidence on charging our riders now - but much more besides.”
Marketing Cheshire were organising an annual awards ceremony and needed 18 retail and leisure venues to have Customer Experience Reviews by the insight6 team in a short timescale. The information from these assessments was then to be used by the judging panel to determine the overall winners within four of the categories.