"At Bartletts SEAT, it's always been important to us that we provide a great experience to our customers. During the Covid-19 pandemic, we wanted to ensure that our customers felt safe during their interactions with us and that they felt we had adequately considered their personal safety.
We commissioned insight6 Sussex to gather feedback from our customers via their Covid-19 safety checker system. The system was set up quickly and we started receiving feedback straight away. Being able to see that customers had felt well looked after and safe during their interactions with us meant that I was confident that our processes were working as intended.
The system has also helped us to generate great content from our customers for use as testimonials, which will help to influence others to choose Bartletts SEAT in the future."
Richard Bartlett (Bartletts SEAT)