CX Excellence
We’re taking CX more seriously than ever before (and so is your competition).
Stand out from the competition with the insight6 CX Excellence Recognition Scheme.
Set your business apart through exceptional customer experiences.
Earning the insight6 CX Excellence mark demonstrates your commitment to making customer experience the heart of your business. The scheme is open to insight6 clients of all sizes. We are committed to championing CX by recognising and celebrating businesses that deliver exceptional experiences.
Companies with a CX Excellence mark can say and demonstrate the following:
- We put the customer at the heart of the business.
- We embed a clear CX strategy throughout the organisation.
- We understand and improve the customer journey
- We regularly commission unbiased reviews of their business.
- We request and act on internal and external customer feedback.
- We invest in team training, engagement and well-being.
- We measure and monitor business performance improvement.
Speak to your local CX Director today to elevate your business with the insight6 CX Excellence Recognition Scheme.
Clients awarded a CX Excellence Recognition mark include:
