instant insight Wins Innovation Award

instant insight Wins Innovation Award

insight6’s Feedback System – instant insight – Wins National Innovation Award  CX feedback system named best in Innovation at Business Buzz Awards  Praised for real-time insight without losing sight of the people behind the data  Hundreds of...
Is Observation Dead?

Is Observation Dead?

I was recently browsing the local supermarket shelves for a loaf of gluten-free bread that I was purchasing in anticipation of a weekend guest who suffers from celiac disease. Who knew there could be so many different varieties of bread? I stood browsing for a good...
Is Your Customer Service Vanilla?

Is Your Customer Service Vanilla?

In a world of ice-cream parlors, vanilla is no longer enough these days; we expect something different, exciting, unique. We want to find a flavour that really floats our boat. Maybe honey-lavender or chili-chocolate? Something that keeps pulling us back to the one...