CX and Service: a Winning Strategy

CX and Service: a Winning Strategy

Standing out in today’s competitive market requires more than a great product or service. It demands a strategy that places customer experience (CX) and service at the heart of your business. Businesses prioritising CX and service foster loyalty, drive satisfaction,...
CX in Essex: Meet Gavin Meadows

CX in Essex: Meet Gavin Meadows

Join us as we talk CX in Essex with insight6’s newest team member, Gavin Meadows. Bringing over 28 years of retail expertise, including senior roles at Argos and Sainsbury’s, Gavin has a wealth of knowledge on improving CX across complex environments. We met...
CX in Merseyside: Meet Andy Gorman

CX in Merseyside: Meet Andy Gorman

CX in Merseyside is getting a fresh perspective with Andy Gorman. With a background in legal services, hospitality, and marketing, Andy brings a unique energy to the world of customer experience. As our new CX Director for Merseyside, he’s on a mission to help...
CX in Merseyside: Meet Andy Gorman

CX in the North East: Meet Mac Eddy

When it comes to delivering standout CX in the North East, few understand the landscape better than Mac Eddy. With a career spanning national retail, telecoms, and furniture brands, Mac has returned to insight6 with renewed purpose, helping businesses across the North...
CX in Merseyside: Meet Andy Gorman

CX in Worcestershire: Meet Robert Southall

CX in Worcestershire starts with getting the basics right. From high street roots to regional impact, insight6 CX Director Robert Southall brings decades of hands-on retail and leadership experience to businesses across Worcestershire, Dudley and East Shropshire. His...