How Happy Employees Create Happy Customers

How Happy Employees Create Happy Customers

Happy employees are essential for delivering exceptional Customer Experience (CX). The connection between Employee Experience (EX) and CX is undeniable in today’s business landscape. Here, we explore how improving employee satisfaction can lead to better...
insight6 Essex welcomes Gavin Meadows

insight6 Essex welcomes Gavin Meadows

As rising costs and tax hikes from the recent budget put increasing pressure on businesses, insight6 expands support in Essex. The UK’s leading Customer Experience (CX) firm introduces Gavin Meadows as its CX Specialist for Essex.   The UK economy faces...
insight6 Surrey Acquired by Paul Matthews

insight6 Surrey Acquired by Paul Matthews

Customer experience specialist Paul Matthews is expanding his insight6 franchise by purchasing a neighbouring territory, Surrey. Battle-based, Paul has been building insight6 in Sussex since 2015, turning it into a thrivingcustomer experience (CX) consultancy. Working...
Legal Career: Beyond Knowledge

Legal Career: Beyond Knowledge

Most people get into law to solve problems, win cases, and make a difference. But here’s something they don’t always tell you—if you want to progress, being a great lawyer often isn’t enough. The lawyers who move up the ranks aren’t just...