How Does Your Team Feel?

How Does Your Team Feel?

February is the month of love.  Whether you embrace the whole Valentine’s Day spectacle or scorn the mushy outpouring of sentiment, one thing is evident……. there is a definitely a market for love! In the shortest, but bleakest month of the year, who can blame people...
How Happy Employees Create Happy Customers

How Happy Employees Create Happy Customers

Happy employees are essential for delivering exceptional Customer Experience (CX). The connection between Employee Experience (EX) and CX is undeniable in today’s business landscape. Here, we explore how improving employee satisfaction can lead to better...