Press Coverage: Bluestone resort CX excellence

Press Coverage: Bluestone resort CX excellence

Press Coverage: Bluestone Resort CX Excellence Recognition Mark Bluestone in Pembrokeshire has achieved a milestone in the Welsh tourism industry. The Resort is the first business in Wales to earn the prestigious insight6 Customer Experience (CX) Excellence Mark. The...
Press Coverage: The Jeweller

Press Coverage: The Jeweller

Author: Stuart Plant, CX Director, insight6 (Birmingham). Where Customer Journeys Shine Originally published in the Spring edition of The Jeweller. The UK jewellery sector is experiencing one of its most significant shifts in decades. With high-street footfall...