The Student Applicant Journey

The Student Applicant Journey

Do you want to increase your applicant conversion rate? insight6 has completed a comprehensive study to understand how potential students feel when applying to UK colleges and universities.  The study was developed to understand how effectively online...
The Three Things You Must Do To Increase Your Profits Today

Using Text Messaging To Capture Your Customer’s Loyalty

It is estimated that millennials now send between 60 and 85 text messages per day. That’s a lot of texting and a lot of time spent looking at a very small screen! According to their article of August 2015 ‘The UK Is Now A Smartphone Society’, OFCOM says the UK is now...
Voice of the Customer

Voice of the Customer

Voice of the Customer: Gathering and Leveraging Customer Feedback For many businesses, the challenge isn’t whether customers are talking – it’s how well the organisation is listening. It is here that the Voice of the Customer (VoC) comes in.  Here, we explore the...