What is customer experience?

What is customer experience?

As a Customer Experience CX brand, insight6 specialise in all areas of customer experience with the aim of driving up sales and improving customer retention rates. If you want your business to survive and thrive in a competitive market, then focusing on your customer...
What is ROI?

What is ROI?

As experts in customer experience, insight6 understands that ROI is essential to every investment a business can make, especially when it comes to marketing and consultancy. Return on Investment (ROI) is one of the most common profitability ratios, and is used to...
What Would I Say About Your Business?

What Would I Say About Your Business?

It is so easy to get bogged down in the ‘to do’ lists or action plans of every-day business. The more you do, it seems, the more there is to do. You decide to ‘just check your emails’ and before you know it, mid-morning coffee is calling. LinkedIn and Twitter should...