CX in Essex: Meet Gavin Meadows

CX in Essex: Meet Gavin Meadows

Join us as we talk CX in Essex with insight6’s newest team member, Gavin Meadows. Bringing over 28 years of retail expertise, including senior roles at Argos and Sainsbury’s, Gavin has a wealth of knowledge on improving CX across complex environments. We met...
How Happy Employees Create Happy Customers

How Happy Employees Create Happy Customers

Happy employees are essential for delivering exceptional Customer Experience (CX). The connection between Employee Experience (EX) and CX is undeniable in today’s business landscape. Here, we explore how improving employee satisfaction can lead to better...