Coronavirus – Our Message to Clients

We appreciate these are challenging times for you, your family and your business. We want to assure you that we care and that we are here to support you any way we can. Please find a short message below on how we can help you:


In response to the Coronavirus the actions we are taking are as follows:

  1. Our team of Customer Experience Directors are all working from their homes and are here to support you with any Customer Experience help that you require. Please do contact them for support and advice.
  2. All of our customer experience training and workshops can be delivered online to support your teams who may be working at home and still require support.
  3. If you, like some of our clients, want to move your face to face survey or CX reviews work online or on to the telephone then please speak to your local Customer Experience Director  and we will be happy to help.
  4. To help you identify how your team feels at this difficult time we have developed a team survey. This survey is free of charge.

Please register HERE for the survey

We are here to support you in any way we can. Please reach out if you need any help or advice at this time.

Best wishes and stay safe

Jonathan Winchester
CEO insight6