CCXP Certification: Paul Matthews

CCXP Certification: Paul Matthews

Sussex Professional Earns CCXP Certification Paul Matthews, a Sussex and Surrey-based Customer Experience (CX) Specialist for insight6, has achieved the globally recognised Certified Customer Experience Professional (CCXP) certification, making him one of only 75...
Chris Cartledge: CX Director Interview

Chris Cartledge: CX Director Interview

Talking CX: A fresh look at Hospitality and CX Hospitality leaders are renowned for being time-poor and needing to always oversee many moving parts within their establishments. We spoke with insight6 specialist Chris Cartledge to explore how he uses diverse customer...
Christmas CX: six ways to shine

Christmas CX: six ways to shine

The holiday season is a time for connection, celebration, and creating memorable moments. It’s also a golden opportunity for companies and brands to strengthen customer relationships by delivering exceptional customer experiences (CX). How you make customers...